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March 2020

An Important Message From Ryder + Jackie

By Uncategorised

Turns out none of us were ready for 2020.
How can we support you?

Well 2020, you surely are a doozy! To be honest with you, it’s difficult to know quite where to begin. We’ll start by saying, to those who have lost someone close to them, those that are at high risk of exposure, those who have lost and continue to lose income and those that are experiencing anxiety or depression as a result of this global crisis, our thoughts are with you.

While it’s “business as usual” here (well, as *usual* as you can be at a time like this), we wanted to check in with you all. Our photography community is at the very core of why we started LONE PINE. As a small family-run business, your support means more than you know. We are thinking of you all in what is an extremely stressful, overwhelming and uncertain time… we’re absolutely feeling it too. But please know that through all of this, we are here for you. We exist for you. And we will continue to push through, because of you.

We are trying to come up with ways on how can we give you the support that you need, to ensure we all have a viable business at the end of this craziness… we’ve got a few ideas up our sleeve, but the best way to do this, is to just ask…

So, what can we do for you? What would you like to see from us? We truly believe that innovation and creativity is what will see us through these unchartered waters, so let's start a conversation.

Production Updates
From the bottom of our hearts, we would like to thank each and every one of you who embraced and ordered during our album sale last week.

If you currently have an album / print order in production with us, please know that we are working our tails off to get it out to you and your clients in a timely manner. We are working closely with our suppliers to stay updated, so we can keep you informed of any potential delays and we will be in contact with you directly should this impact your order/s. Additionally, we will continue to send all orders Express Post to minimise delays where shipping is concerned.

We’re all in this together and we’ve got you.

Ryder + Jackie