Coronavirus updates and associated delays
Hope you’re keeping safe and well.
Firstly, we’d like to take this opportunity to thank everyone that is continuing to support our small family-run business through this period. While we keep things ticking along, it’s important to us to remain transparent and to keep you updated with things as best we can.
It has been an extremely busy time for us, which we’re so incredibly thankful for when so many are doing it tough. Due to the success of our TAKE15 sale and then a myriad of supplier issues outside of our control as a result of COVID-19 shutdowns and limited hands on deck, we are understandably running behind with our production schedule.
If you currently have an order in production with us
Jackie will have been in touch with an update (or if not, you’ll be hearing from her shortly). To ensure everything continues to move as smoothly as possible and both Ryder and Jackie are working around the clock so that further delays are kept to a minimum. Please know that we are doing the best we can and we thank you for bearing with us. As previously communicated, all orders will be shipped Express Post via Australia Post to ensure that orders arrive as quickly as possible.
Album turnaround for new orders
Please be aware that our current turnaround is around 8 weeks while we work our way through our current backlog. We thank you in advance for your patience and understanding.
We will keep you updated as best and as frequently as possible and sending all you all the health and good vibes.
Ryder + Jackie